AUSTRALIAN MANAGED MULTI-CHANNEL OUTSOURCED CONTACT CENTER
Business Process Outsourcing
Our customer service centres run 24/7 through multiple channels, including voice, e-mail, and chat.
Retail Call Centre
Provide your customers a central support centre where they can place orders, process refunds/returns, track orders and more.
Establish your own cost effective IT Service Desk. Your staff can have their IT problems solved by a simple call or email.
Do you require a solution to run a fund raising campaign for you? Our staff can dial for dollars for you.
Telemarketing & Sales
Do you require your product or service marketed to the masses? Each of our staff are competent at averaging 150 calls a day.
At My Call Centre, we provide managed outsourced recruitment solutions aimed to meet business staffing objectives and workforce strategies.
Our simple and effective tailored outsourced solutions are focused on:
- Business Process Outsourcing
- Recruitment Process Outsourcing
- Managed Service Provision
- Talent Based Outsourcing
- Business Intelligence staff
We provide individuals or teams for business process outsourcing, retail support, customer and IT support, telemarketing and fundraising.
My Call Centre aims to provide the highest level of professional service for small to medium size businesses, while providing the most feasible and cost-effective solutions.